Shipping policy

We ship both Australia-wide and internationally using trusted delivery partners.

Australia

Standard shipping times are approximately 2–8 business days, depending on your location.

International

Delivery times vary by destination, generally 10–20 business days.

Please note that customs fees, duties, and taxes are the responsibility of the customer.

Once your order has been dispatched, you’ll receive tracking details so you can follow its journey to you.

Please note: Stix + Stones is not responsible for delays caused by postal services, incorrect addresses, or items lost in transit — but we’ll always do our best to help resolve any issues.